Windows 10 Pro Retail + Office 2019 Pro Plus Retail Bundle

Frequently Asked Questions – Windows 10 Pro Retail + Office 2019 Pro Plus Retail Bundle

What is included in the Windows 10 Pro Retail + Office 2019 Pro Plus Retail Bundle?

This bundle includes two genuine retail licence keys: one for Windows 10 Pro Retail + Office 2019 Pro Plus. After purchase, you will receive both keys and official download links via email, along with step-by-step installation and activation instructions.

How will I receive my licence keys?

Your licence keys and download links are delivered instantly to your email address — usually within minutes of payment. No physical shipping is required. Simply check your inbox (and your spam/junk folder if needed) after completing your purchase at Shop Key Online.

How do I download Windows 10 Pro?

Once you receive your email, use the official Microsoft Media Creation Tool to download the Windows 10 installation files. Full step-by-step instructions are provided with your order. You can also refer to our dedicated Windows 10 Pro Download, Installation & Activation Instructions guide for everything you need from start to finish.

How do I install and activate Windows 10 Pro?

After downloading the installation files, run the setup and follow the on-screen prompts. When asked to enter a product key, enter the Windows 10 Pro key provided in your email. Activation requires an internet connection and is completed automatically once the correct key is entered. If you encounter any issues, our 24/7 support team is ready to help.

How do I download and install Office 2019 Pro Plus?

Visit setup.office.com, sign in with or create a free Microsoft account, and enter your Office 2019 Pro Plus product key when prompted. Microsoft will guide you through the download and installation process automatically. For full details, refer to our Office 2019 Pro Plus Download, Installation & Activation Instructions – Windows guide.

How do I activate Office 2019 Pro Plus?

Once Office is installed, open any Office application (such as Word or Excel). You will be prompted to sign in with your Microsoft account — use the same account you used during the download process. Activation completes automatically online. An internet connection is required for the initial activation, but Office can be used offline afterwards.

Can I use this Windows 10 Pro Retail + Office 2019 Pro Plus bundle on more than one device?

Each licence in this bundle is valid for one device only. The Windows 10 Pro key activates one PC, and the Office 2019 Pro Plus key activates Office on one device. If you need licences for multiple devices, please contact our support team for volume options.

Are these genuine, legitimate licence keys?

Yes. All keys sold by Shop Key Online are 100% original and genuine. They are verified retail licence keys that activate directly with Microsoft’s servers. Our customers consistently rate us highly on Trustpilot for reliability and authenticity.

What if my key does not activate?

In the rare event that a key does not activate, please contact our support team immediately via email, live chat, or phone. We offer free 24/7 customer support and will resolve the issue promptly — either by troubleshooting the activation or issuing a replacement key.

Is Office 2019 Pro Plus a subscription or a one-time purchase?

Office 2019 Pro Plus is a one-time purchase with no recurring subscription fees. Once activated, you own it permanently on your chosen device. There are no monthly charges — unlike Microsoft 365, which is a subscription-based service.

What applications are included in Office 2019 Pro Plus?

Office 2019 Pro Plus includes the full suite of classic Microsoft Office applications: Word, Excel, PowerPoint, Outlook, Access, Publisher, and OneNote. All applications are permanently installed on your device and available for offline use after the initial activation.

What are the system requirements for this Windows 10 Pro Retail + Office 2019 Pro Plus bundle?

Your PC will need at least a 1 GHz or faster 64-bit processor, 2 GB of RAM (4 GB recommended), 32 GB of storage for Windows 10, and 4 GB of additional space for Office 2019. A DirectX 9-compatible graphics card, an 800×600 display, and an internet connection for activation are also required. Full system requirements are listed on the product page.

Can I upgrade to Windows 11 or Office 2021 later?

Yes. If your hardware meets the requirements, you can upgrade Windows 10 Pro to Windows 11 Pro at a later date. Similarly, Office 2021 Pro Plus is available as a separate purchase. If you would prefer to start with the latest versions today, consider our Windows 10 Pro Retail + Office 2021 Pro Plus Retail Bundle as an alternative.